Workplace Conflict Costs Time and Money
According to the CPP Global Human Capital Report, workplace conflict costs $359 billion per year. Nine out of ten employees have experienced a workplace conflict that escalated.
Internal Conflict
Unresolved internal conflict results in poor morale, sickness, absenteeism, high turnover, lawsuits, and ultimately results in the organization not achieving its goals.
WRK Solutions supports the delivery of data-driven assessments and interventions specifically tailored to clarify issues and facilitate communication.
Our Approach


What Do We Do?
At WRK Solutions we use advanced training methods and technology to support organizations in creating safer and more productive workplaces.
Our comprehensive and unified approach relies on training managers and frontline workers to de-escalate conflict behaviors and using technology to deliver education and collaboration as well as tracking of situations that may contain conflict or violence.
Training
Train frontline employees, managers, supervisors, and leads to deescalate conflict behaviors with customers, colleagues and management
Technology
Introduce human-assisted technology systems that mediate conflict behaviors, coordinate support resources, enhance analysis and facilitate communication
Mitigation
Establish training programs and processes that mitigate material loss and reduce the frequency of conflict behaviors
Delivery
Deliver a scalable, user-friendly, systems-driven approach to address complexity, size, and company culture
Better Procedures
Revision
In some cases, existing policies and procedures require clarity and better harmonization
Unity
The understanding that the entire organization has a role to play in managing conflict and losses
Talk
Need focused coordination and communication between employees and managers
Gains
Obtain “lasting gains” in mitigating loss and conflict so that successfully applied processes are not undone by size dynamics, policy changes and cultural shifts
Clarity
Avoid duplication of effort and clarity around roles and responsibilities
Uplift
Need to enhance already existing successful programs and services
Addressing workplace conflict and losses
Training
We train individuals and teams to use VTRA-WRK and TES-WRK.
These hands-on sessions are practical, using real world examples and actual case studies allowing for greater understanding.
Technology
Our software is built to meet secure technology and privacy standards.
TACTIC-WRK supports the workflow of managing and deriving data-driven assessments along with anonymous tips and referrals. NLP-WRK provides digital training for entire organizations to reinforce and demonstrate learning.
Consulting
We support organizations with protocols & integration.
We support organizations in reviewing/developing policies and protocols, deployment and integration. We recognize that one size does not fit all so we also provide customized WRK solutions to address complex cases.
About Us
WRK Solutions is a workplace conflict training and technology organization.
We use training, intelligence and technology licensed by the North American Center for Threat Assessment and Trauma Response.
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Trained Teams
Trained teams work proactively to mitigate material loss and reduce the frequency of workplace conflict.
Data-Informed
Training is research and data-informed combined with intelligent technology to ensure that teams are efficient and ready.
Early Intervention
WRK Solutions focuses on early intervention for violence prevention, threat assessment and trauma response, putting you in control.
Unity
Your team has a shared understanding, common protocol and they all use consistent variables for assessment and intervention.