• Advanced training methods and technology
    to support your organization in creating
    a safer and more productive workplace

Workplace Conflict Costs Time and Money

According to the CPP Global Human Capital Report, workplace conflict costs $359 billion per year. Nine out of ten employees have experienced a workplace conflict that escalated.

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Internal Conflict

Unresolved internal conflict results in poor morale, sickness, absenteeism, high turnover, lawsuits, and ultimately results in the organization not achieving its goals.

WRK Solutions supports the delivery of data-driven assessments and interventions specifically tailored to clarify issues and facilitate communication.

Our Approach

What Do We Do?

At WRK Solutions we use advanced training methods and technology to support organizations in creating safer and more productive workplaces.

Our comprehensive and unified approach relies on training managers and frontline workers to de-escalate conflict behaviors and using technology to deliver education and collaboration as well as tracking of situations that may contain conflict or violence.

Training

Train frontline employees, managers, supervisors, and leads to deescalate conflict behaviors with customers, colleagues and management

Technology

Introduce human-assisted technology systems that mediate conflict behaviors, coordinate support resources, enhance analysis and facilitate communication

Mitigation

Establish training programs and processes that mitigate material loss and reduce the frequency of conflict behaviors

Delivery

Deliver a scalable, user-friendly, systems-driven approach to address complexity, size, and company culture

Better Procedures

Revision

In some cases, existing policies and procedures require clarity and better harmonization

Unity

The understanding that the entire organization has a role to play in managing conflict and losses

Talk

Need focused coordination and communication between employees and managers

Gains

Obtain “lasting gains” in mitigating loss and conflict so that successfully applied processes are not undone by size dynamics, policy changes and cultural shifts

Clarity

Avoid duplication of effort and clarity around roles and responsibilities

Uplift

Need to enhance already existing successful programs and services

LEARNING TO IDENTIFY

Training

Using training to increase the capacity of managers and frontline workers to deescalate conflict behaviors

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USING TOOLS TO HELP

Technology

Technology to deliver education, collaboration, and tracking of conflict situations

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Services

Services to support dynamic and unique situations in specific communities

Training Models

Evidence-based training models around prevention of violent behaviors and responding to trauma and conflict

Response Protocols

Assist in the development of organizational and team-based response protocols, policies and procedures to deliver faster data-driven assessment to support earlier interventions

Addressing workplace conflict and losses

START

Training

We train individuals and teams to use VTRA-WRK and TES-WRK.

These hands-on sessions are practical, using real world examples and actual case studies allowing for greater understanding.

IMPLEMENT

Technology

Our software is built to meet secure technology and privacy standards.

TACTIC-WRK supports the workflow of managing and deriving data-driven assessments along with anonymous tips and referrals. NLP-WRK provides digital training for entire organizations to reinforce and demonstrate learning.

ONGOING

Consulting

We support organizations with protocols & integration.

We support organizations in reviewing/developing policies and protocols, deployment and integration. We recognize that one size does not fit all so we also provide customized WRK solutions to address complex cases.

About Us

WRK Solutions is a workplace conflict training and technology organization.

We use training, intelligence and technology licensed by the North American Center for Threat Assessment and Trauma Response.

LEARN MORE

Train frontline employees, managers, supervisors, and leads to deescalate conflict behaviors with customers, colleagues and management

These hands-on sessions are practical, using real world examples and actual case studies allowing for greater understanding.

Establish training programs and processes that mitigate material loss and reduce the frequency of conflict behaviors

We support organizations in reviewing/developing policies and protocols, deployment and integration.

Introduce human-assisted technology systems that mediate conflict behaviors, coordinate support resources, enhance analysis and facilitate communication

Our software is built to meet secure technology and privacy standards, support the workflow of managing and deriving data-driven assessments, and provide digital training for entire organizations.

Deliver a scalable, user-friendly, systems-driven approach to address complexity, size, and company culture

Obtain “lasting gains” in mitigating loss and conflict so that successfully applied processes are not undone by size dynamics, policy changes and cultural shifts