Workplace Conflict Costs Time and Money
According to the CPP Global Human Capital Report, workplace conflict costs $359 billion per year. Nine out of ten employees have experienced a workplace conflict that escalated.
Unresolved internal conflict results in poor morale, sickness, absenteeism, high turnover, lawsuits, and ultimately results in the organization not achieving its goals.
WRK Solutions supports the delivery of data-driven assessments and interventions specifically tailored to clarify issues and facilitate communication.Our Approach
What Do We Do?
At WRK Solutions we use advanced training methods and technology to support organizations in creating safer and more productive workplaces.
Our comprehensive and unified approach relies on training managers and frontline workers to de-escalate conflict behaviors and using technology to deliver education and collaboration as well as tracking of situations that may contain conflict or violence.
Train frontline employees, managers, supervisors, and leads to deescalate conflict behaviors with customers, colleagues and management
Introduce human-assisted technology systems that mediate conflict behaviors, coordinate support resources, enhance analysis and facilitate communication
Establish training programs and processes that mitigate material loss and reduce the frequency of conflict behaviors
Deliver a scalable, user-friendly, systems-driven approach to address complexity, size, and company culture
In some cases, existing policies and procedures require clarity and better harmonization
The understanding that the entire organization has a role to play in managing conflict and losses
Need focused coordination and communication between employees and managers
Obtain “lasting gains” in mitigating loss and conflict so that successfully applied processes are not undone by size dynamics, policy changes and cultural shifts
Avoid duplication of effort and clarity around roles and responsibilities
Need to enhance already existing successful programs and services
Using training to increase the capacity of managers and frontline workers to deescalate conflict behaviors
Technology to deliver education, collaboration, and tracking of conflict situations
Services to support dynamic and unique situations in specific communities
Evidence-based training models around prevention of violent behaviors and responding to trauma and conflict
Assist in the development of organizational and team-based response protocols, policies and procedures to deliver faster data-driven assessment to support earlier interventions
Addressing workplace conflict and losses
We train individuals and teams to use VTRA-WRK and TES-WRK.
These hands-on sessions are practical, using real world examples and actual case studies allowing for greater understanding.
Our software is built to meet secure technology and privacy standards.
TACTIC-WRK supports the workflow of managing and deriving data-driven assessments along with anonymous tips and referrals. NLP-WRK provides digital training for entire organizations to reinforce and demonstrate learning.
We support organizations with protocols & integration.
We support organizations in reviewing/developing policies and protocols, deployment and integration. We recognize that one size does not fit all so we also provide customized WRK solutions to address complex cases.
WRK Solutions is a workplace conflict training and technology organization.
We use training, intelligence and technology licensed by the North American Center for Threat Assessment and Trauma Response.LEARN MORE
Trained teams work proactively to mitigate material loss and reduce the frequency of workplace conflict.
Training is research and data-informed combined with intelligent technology to ensure that teams are efficient and ready.
WRK Solutions focuses on early intervention for violence prevention, threat assessment and trauma response, putting you in control.
Your team has a shared understanding, common protocol and they all use consistent variables for assessment and intervention.